The aim of all support and care provisions is to ensure that the right level of service is provided at all times. Through on-going assessment, monitoring, review and consultation, the service provision will adapt with the changing needs of the Service User.

Through constant research, professionals meetings, membership of specialist bodies, on-going training and Service User involvement, we aim to ensure our service and accommodation provisions are compliant, meet our Service Users' needs, provide realistic expectations and achieve positive outcomes.

A wide range of accommodation and support provisions is offered within this service including:

• Supported Housing
• Monitored Accommodation
• Staffed Accommodation
• Move On Services
• Bespoke Support Solutions
• Floating Support

This service provides accommodation and support services for young people aged 16-24, including those leaving care, unaccompanied asylum seeking children and teenage parents. Following a comprehensive needs and risk assessment and the preparation of a support plan, the objective of the service is the progression of the young person to “move on” and live independently.

Our in-house link worker/out reach team focus on matters such as life skills, identifying and sourcing education/training, accessing health and benefits and are available 24 hours a day, including weekends.

For more information about any of our services and to check availability, please do not hesitate to contact us on; 020 8884 5050 or use our online contact and referral services.

Monitored accommodation and support services are provided for individuals aged 16 years old onwards, with a variety of needs. The support and accommodation services are usually provided on basic three levels, but are flexible and adaptable to meet the service users needs:

Low Support Service: This accommodation is regularly monitored by a floating team. The monitoring team will undertake planned, routine and reactive visits each week, including out of hours and weekends. Each Service User receives up to four hours of 1:1 key work support each week.

Medium Support Service: This level of service provides a greater and more structured staffing presence within the accommodation, including in the evening and weekends. Each Service User usually receives a minimum of seven hours of 1:1 key work support each week.

For more information about any of our services and to check availability, please do not hesitate to contact us on; 020 8884 5050 or use our online contact and referral services.

Unlimited additional support hours are available as required, including floating support for off site activities. Working with a number of Local Authorities, accommodation and support services can be tailored to fit the individual person's needs, based on the referral information, assessment and person centred planning process.

High Support Service: This service is designed for Service Users assessed as requiring the highest level of need and is usually provided within 24 hour staffed accommodation. Each Service User usually receives a minimum of fourteen hours of 1:1 key work support each week.

With over 40 members of experienced staff and registered managers, we are able to support service users with a variety of needs, including those with mental health issues, learning disabilities and/or challenging behaviour.

For more information about any of our services and to check availability, please do not hesitate to contact us on; 020 8884 5050 or use our online contact and referral services.

Independent living is an aim of the majority of Service Users, to varying degrees. Our support and care teams will assess all Service Users and make this a focal point of the support/care plan. Our specialist property services team are able to source a wide range of accommodation, to suit the needs of most Service Users, with support levels adjusted and gradually withdrawn, as appropriate.

For more information about any of our services and to check availability, please do not hesitate to contact us on; 020 8884 5050 or use our online contact and referral services.

The support and care teams include a diverse range of staff, able to address the needs of most people. Projects can be set up for individuals or groups of people and we have a varied portfolio of properties available, many of which can be altered to suit specific Service Users needs. This can range from changing colours and furnishings to being adapted to facilitate a disabled occupant.

For more information about any of our services and to check availability, please do not hesitate to contact us on; 020 8884 5050 or use our online contact and referral services.

Oak Tree Care Services is not only an accommodation based support service and floating support is available and provided to eligible people, as required and agreed. The support team is independently managed and works in partnership with the housing team/provider to meet the service user’s needs and achieve positive outcomes, with the overall aim to progress the service user to “move on” and live independently.

For more information about any of our services and to check availability, please do not hesitate to contact us on; 020 8884 5050 or use our online contact and referral services.