Your privacy is important, so we would like to explain what information we collect should you visit our site and complete any electronic forms on the website. We will explain exactly why we collect it and how it is used.

The following is correct as of 1st April 2010.

What information do we collect from you and why?

We may profile you individually based on your personal circumstances in order that we may offer the best advice. This profile is linked to your personal identity.

We compile individual profiles from "real world" contact information such as street address, phone, fax, user navigation and browsing patterns as well as data showing usage of interactive features such as search engine queries, and we use these profiles for the purposes described below.

We may collect information needed to contact you later

If we collect personal contact information (as described below), you may later access it, however, you may not modify or remove it from our system yourself.

We may collect your name, address and phone number. When you use our website, we may request your name, street address, telephone number or other "real world" contact information. This information may reveal your identity or be linked to you personally.

We use this information to complete and support the immediate activity requested, administer and run the website, build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law or regulation.

This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff, company data processors or immediate agents.

We may collect your email address. We may request your email address or other information needed to contact you online. This information may reveal who you are or be linked to you personally. We use it to complete and support the immediate activity requested, and to comply with any requirements of law or regulation.

We may collect other kinds of information from you

When you use our website, we may collect personal information about you described below. You may later access the information. However, you may not modify or remove it from the system yourself.

You may be prompted for a User ID and Password. We may ask you to enter a web website ID, Password or other personal identifier, so we can recognise you. We use this information to complete and support the immediate activity requested and to comply with any requirements of law.

This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

We may collect purchase information. We may collect information resulting from a specific purchase you make, such as payment method and credit card numbers, associated with your personal identity.

We use this information to complete and support the immediate activity requested, and to comply with any requirements of law or within the guidelines as stipulated under the data protection act. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

We may collect navigation and clickstream data. As you browse our website, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. In some cases, this information may reveal your identity or be linked to you personally.

We use this information to improve the website for everyone, build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

We may collect interactive data. You may decide to input data while using certain interactive features at our website, such as queries submitted to a search engine. This information may reveal your identity or be linked to you personally.

We use this information to build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

Certain exceptional disclosures

We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.

What are cookies and why do we use them?

Cookies are small files stored by your browser in your computer when you visit our website. We use cookies to improve our website and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

We also use cookies to help build a personal profile of your online habits, interests and activities as you navigate our website, which we use for general research, analysis and reporting. We mostly use "session cookies" that are automatically deleted after each visit. Cookies from our website can''t be read by other websites. Most browsers will accept cookies until you change browser settings to refuse them.

How do we protect information we collect?

We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.

While no computer system is completely secure, we believe the measures implemented by our website reduce the likelihood of security problems to a level appropriate to the type of data involved.

How long do we keep user information?

We generally keep user data on our server or in our archives for about one (1) year. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.

Data Protection Statement

The personal information collected on this form, and on the attachments, (which includes the collection of sensitive personal data) are collected for the purposes of recruitment, personnel administration (for new employees) and monitoring.

Unless you direct otherwise (for example in a situation where you would like this Application kept on file for future vacancies) the Application Forms (and attachments) of unsuccessful applicants will be destroyed after 6 months.

It is the policy of the Company to protect, and keep secure, all personal data collected. All personal data is processed to the purposes of recruitment, and, in the case of successful Applicants, for the satisfactory administration of their employment with the Company, and for no other purpose.

Your consent to this policy

By using our website, you agree to this policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our terms of service take precedence over any conflicting policy provision. We may change our policy from time to time by posting a new version on our website.

Legal Disclaimer

This website operates as-is and as-available, without liability of any kind. We are not responsible for events beyond our direct control. This policy is governed by English law, excluding conflicts of law principles.

Further Enquiries

If you have a privacy question about our website or our services, please email us or write to:

The Compliance Officer,
Oak Tree Care Services,
127 St Mark’s Road
Bush Hill Park, EN1 1BJ